Screenings, Referrals, and Support Services


Texas Resources Hotline: 2-1-1

Texas 2-1-1 is a free statewide 24/7 information and referral service. The 211 center’s referral specialists receive requests from callers, access databases of resources available from private and public health and human service agencies, match callers’ needs to available resources, and link or refer callers directly to an agency or organization that can help.


FindHelp: Resource Search Tool

Formerly known as Aunt Bertha, Findhelp offers an easy way to find social services and to connect to them directly and electronically. The website has built the largest network of free and reduced-cost programs in every ZIP Code across the United States — this includes federal, state, county, municipal, and local resources in the biggest cities and smallest towns. FindHelp provides a free tool to help find food assistance, help paying bills, and other various types of free or reduced cost programs.


Outreach, Screening, Assessment, and Referral System (OSAR)

Outreach, screening, assessment, and referral (OSAR) programs are available to all persons looking for information about substance use services. OSAR programs can be the starting point for people who want help accessing substance use services and are unsure where to begin.

OSAR services are incorporated into multiple local mental health authorities (LMHAs) and local behavioral health authorities (LBHAs) and are available in several locations across the 11 Texas Health and Human Services Regions.
The only requirement for services is that a person must be currently residing in the State of Texas.

For immediate and confidential help, 24 hours a day, seven days a week, please call the OSAR in your region. Counties served by each OSAR are listed under each OSAR’s contact information. You may also request help by contacting 211 Texas or calling 877-541-7905.

OSAR Services by Region

Region 1: Panhandle and South Plains

StarCare Specialty Health System

Address:
3804 I-27
Lubbock, TX 79412

Crisis Phone:
806-740-1414 or 800-687-7581
OSAR Phone:
806-740-1421 or 844-472-8810

Counties Served: 
Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler and Yoakum


Region 2: Northwest Texas

Helen Farabee Centers

Address:
1000 Brook St.
Wichita Falls, TX 76301

Crisis Phone: 800-621-8504
Main Phone: 940-397-3300
Substance Use Disorder: 940-397-3391

Counties Served: Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger, and Young

Abilene Recovery Council

Address:
Alexander Building
104 Pine Street, Suite 205
Abilene, TX 79601

OSAR Phone (Abilene and surrounding counties):
325-673-2242 Ext. #100
OSAR Phone (Wichita Falls and surrounding counties):
940-224-6200

Counties Served: Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger, and Young


Region 3: Dallas-Fort Worth Metroplex

Life Path Systems

Address:
1515 Heritage Drive, Suite #100
McKinney, TX 75069

Crisis Phone: 877-422-5939
Main Phone: 972-422-5939

Counties served: Collin

North Texas Behavioral Health Authority

Address:
8111 LBJ Freeway, Suite #900
Dallas, TX 75251

Crisis Phone: 866-260-8000
Main Phone: 877-653-6363
OSAR Phone: 844-275-0600

Counties Served: Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall

My Health My Resources MHMR of Tarrant County

Address:
3840 Hulen Tower North
Fort Worth, TX 76107

Crisis Phone: 800-866-2465
OSAR Phone: 817-332-6329

Counties Served: Cooke, Denton, Erath, Fannin, Grayson, Hood, Johnson, Palo Pinto, Parker, Somervell, Tarrant, and Wise

Recovery Resource Council

Address:
2700 Airport Freeway
Fort Worth, TX 76111

OSAR Phone: 817-332-6329

Counties Served: Cooke, Denton, Erath, Fannin, Grayson, Hood, Johnson, Palo Pinto, Parker, Somervell, Tarrant, and Wise


Region 4: Upper East Texas

Andrews Center Behavioral Healthcare System

Address:
2323 West Front St.
Tyler, TX 75702-7747

Crisis Phone: 877-934-2131
Main Phone: 903-597-1351

Counties Served: Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, and Wood

East Texas Council on Alcoholism and Drug Abuse

Address:
Longview Location – Main Office
708 Glencrest Lane
Longview, TX 75601

Main Phone: 903-753-7633 or 800-441-8639

Counties Served: Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, and Wood


Region 5: Southeast Texas

Burke

Address:
2001 S. Medford Drive
Lufkin, TX 75901-5699

Crisis Phone: 800-445-8562 or 800-392-8343
Main Phone:  936-634-5753

Counties Served: Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, and Tyler

Alcohol and Drug Abuse Council of Deep East Texas

Address:
302 North Raguet
Lufkin, TX 75902

Toll-Free Phone: 800-445-8562
Main Phone: 936-634-5753

Counties Served: Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, and Tyler


Region 6: Gulf Coast

The Harris Center for Mental Health and IDD

Address:
9401 Southwest Freeway
Houston, TX 77074

OSAR Phone: 713-970-4400 Option 6
Helpline: 713-970-7000
Toll-Free Phone: 866-970-4770
For People with Hearing Impairments: 800-735-2988

Counties Served: Harris

Council on Recovery

Address:
303 Jackson Hill St.
Houston, TX 77007

OSAR Phone: 713-942-4100
Helpline: 713-970-7000

Counties Served: Serving Harris, Liberty, Montgomery, Walker, Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Matagorda, Waller, and Wharton

Gulf Coast Center

Address:
7510 FM 1765
Texas City, TX 77591

Crisis Phone: 866-729-3848
Main Phone: 409-944-4365
OSAR Phone: 844-704-1291

Counties Served: Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Matagorda, Waller, and Wharton


Region 7: Central Texas

Bluebonnet Trails Community Services

Address:
1009 N. Georgetown St.
Round Rock, TX 78664

Crisis Phone: 800-841-1255
OSAR Phone: 844-309-6385

Counties Served: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington, and Williamson


Region 8: Upper South Texas

The Center for Health Care Services

Address:
601 N. Frio
Bldg. II-Entrance C
San Antonio, TX 78207

Crisis Phone: 800-316-9241 or 210-223-7233
OSAR Phone: 210-261-3076

Counties Served: Atascosa, Bandera, Bexar, Calhoun, Comal, DeWitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, and Zavala


Region 9: West Texas

PermiaCare

Address:
401 E. Illinois
Midland, TX 79701

Crisis Phone: 844-420-3964
OSAR Phone: 432-570-3333
OSAR/Substance Use Disorder Referrals: 844-420-3964

Counties Served: Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward, and Winkler


Region 10: Upper Rio Grande

Emergence Health Network

Address:
8730 Boeing Dr.
El Paso, TX 79925

Appointment Line: 915-242-0555
Crisis Phone: 915-779-1800
Main Phone: 915-887-3410

Counties Served: Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, and Presidio


Region 11: Rio Grande Valley/Lower South Texas

Tropical Texas Behavioral Health

1901 S. 24th Ave.
Edinburg, TX 78539

Crisis phone: 877-289-7199
OSAR phone: 800-813-1233

Counties served: Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, and Zapata

For more information:


Overdose Response Team (ORT)

Overview

The Overdose Response Team (ORT) is a partnership between RRC and EMS providers in Dallas, Denton, Collin, and Tarrant counties. The team conducts follow up visits with individuals who are struggling with substance use disorder, and have recently experienced an overdose within 72 hours. During these visits, clients and their households are given the opportunity to meet with a Peer Support Specialist or a Licensed Master Social Worker, receive and be trained on how to use Narcan and Fentanyl test strips, how to perform basic CPR, and ultimately discuss treatment and recovery services that are available to them, if and when they are ready.

How Can ORT Help You?

The Overdose Response Team accepts community-referrals and self-referrals in Dallas, Tarrant, Denton, and Collin counties. They work to connect people with a network of services and resources who truly care about them and want to support them through their fight against addiction. The ORT can assist with any type of substance misuse and/or addiction, including alcohol. The team recognizes that experiencing an overdose, or substance use disorder in general, is a painful, confusing, and traumatic situation for everyone involved. Their goal is to connect with individuals and assist however they can to reduce their risk of overdose and overdose death. The ORT team also understands that each individual has a unique situation, so ultimately, they ensure the provision of trauma informed care. Their hope is that their clients know that their life is worth saving. To engage with the ORT team and learn more about available resources, call and schedule an appointment to meet with them, virtually or in person.

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