Screenings, Referrals, and Support Services
Texas Resources Hotline: 2-1-1
Texas 2-1-1 is a free statewide 24/7 information and referral service. The 211 center’s referral specialists receive requests from callers, access databases of resources available from private and public health and human service agencies, match callers’ needs to available resources, and link or refer callers directly to an agency or organization that can help.
FindHelp: Resource Search Tool
Formerly known as Aunt Bertha, Findhelp offers an easy way to find social services and to connect to them directly and electronically. The website has built the largest network of free and reduced-cost programs in every ZIP Code across the United States — this includes federal, state, county, municipal, and local resources in the biggest cities and smallest towns. FindHelp provides a free tool to help find food assistance, help paying bills, and other various types of free or reduced cost programs.
Outreach, Screening, Assessment, and Referral System (OSAR)
Outreach, screening, assessment, and referral (OSAR) programs are available to all persons looking for information about substance use services. OSAR programs can be the starting point for people who want help accessing substance use services and are unsure where to begin.
OSAR services are incorporated into multiple local mental health authorities (LMHAs) and local behavioral health authorities (LBHAs) and are available in several locations across the 11 Texas Health and Human Services Regions.
The only requirement for services is that a person must be currently residing in the State of Texas.
For immediate and confidential help, 24 hours a day, seven days a week, please call the OSAR in your region. Counties served by each OSAR are listed under each OSAR’s contact information. You may also request help by contacting 211 Texas or calling 877-541-7905.
OSAR Services by Region
Region 1: Panhandle and South Plains
StarCare Specialty Health System
Address:
3804 I-27
Lubbock, TX 79412
Crisis Phone:
806-740-1414 or 800-687-7581
OSAR Phone:
806-740-1421 or 844-472-8810
Counties Served:
Armstrong, Bailey, Briscoe, Carson, Castro, Childress, Cochran, Collingsworth, Crosby, Dallam, Deaf Smith, Dickens, Donley, Floyd, Garza, Gray, Hale, Hall, Hansford, Hartley, Hemphill, Hockley, Hutchinson, King, Lamb, Lipscomb, Lubbock, Lynn, Moore, Motley, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Terry, Wheeler and Yoakum
Region 2: Northwest Texas
Helen Farabee Centers
Address:
1000 Brook St.
Wichita Falls, TX 76301
Crisis Phone: 800-621-8504
Main Phone: 940-397-3300
Substance Use Disorder: 940-397-3391
Counties Served: Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger, and Young
Abilene Recovery Council
Address:
Alexander Building
104 Pine Street, Suite 205
Abilene, TX 79601
OSAR Phone (Abilene and surrounding counties):
325-673-2242 Ext. #100
OSAR Phone (Wichita Falls and surrounding counties):
940-224-6200
Counties Served: Archer, Baylor, Brown, Callahan, Clay, Coleman, Comanche, Cottle, Eastland, Fisher, Foard, Hardeman, Haskell, Jack, Jones, Kent, Knox, Mitchell, Montague, Nolan, Runnels, Scurry, Shackelford, Stephens, Stonewall, Taylor, Throckmorton, Wichita, Wilbarger, and Young
Region 3: Dallas-Fort Worth Metroplex
Life Path Systems
Address:
1515 Heritage Drive, Suite #100
McKinney, TX 75069
Crisis Phone: 877-422-5939
Main Phone: 972-422-5939
Counties served: Collin
North Texas Behavioral Health Authority
Address:
8111 LBJ Freeway, Suite #900
Dallas, TX 75251
Crisis Phone: 866-260-8000
Main Phone: 877-653-6363
OSAR Phone: 844-275-0600
Counties Served: Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall
My Health My Resources MHMR of Tarrant County
Address:
3840 Hulen Tower North
Fort Worth, TX 76107
Crisis Phone: 800-866-2465
OSAR Phone: 817-332-6329
Counties Served: Cooke, Denton, Erath, Fannin, Grayson, Hood, Johnson, Palo Pinto, Parker, Somervell, Tarrant, and Wise
Recovery Resource Council
Address:
2700 Airport Freeway
Fort Worth, TX 76111
OSAR Phone: 817-332-6329
Counties Served: Cooke, Denton, Erath, Fannin, Grayson, Hood, Johnson, Palo Pinto, Parker, Somervell, Tarrant, and Wise
Region 4: Upper East Texas
Andrews Center Behavioral Healthcare System
Address:
2323 West Front St.
Tyler, TX 75702-7747
Crisis Phone: 877-934-2131
Main Phone: 903-597-1351
Counties Served: Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, and Wood
East Texas Council on Alcoholism and Drug Abuse
Address:
Longview Location – Main Office
708 Glencrest Lane
Longview, TX 75601
Main Phone: 903-753-7633 or 800-441-8639
Counties Served: Anderson, Bowie, Camp, Cass, Cherokee, Delta, Franklin, Gregg, Harrison, Henderson, Hopkins, Lamar, Marion, Morris, Panola, Rains, Red River, Rusk, Smith, Titus, Upshur, Van Zandt, and Wood
Region 5: Southeast Texas
Burke
Address:
2001 S. Medford Drive
Lufkin, TX 75901-5699
Crisis Phone: 800-445-8562 or 800-392-8343
Main Phone: 936-634-5753
Counties Served: Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, and Tyler
Alcohol and Drug Abuse Council of Deep East Texas
Address:
302 North Raguet
Lufkin, TX 75902
Toll-Free Phone: 800-445-8562
Main Phone: 936-634-5753
Counties Served: Angelina, Hardin, Houston, Jasper, Jefferson, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity, and Tyler
Region 6: Gulf Coast
The Harris Center for Mental Health and IDD
Address:
9401 Southwest Freeway
Houston, TX 77074
OSAR Phone: 713-970-4400 Option 6
Helpline: 713-970-7000
Toll-Free Phone: 866-970-4770
For People with Hearing Impairments: 800-735-2988
Counties Served: Harris
Council on Recovery
Address:
303 Jackson Hill St.
Houston, TX 77007
OSAR Phone: 713-942-4100
Helpline: 713-970-7000
Counties Served: Serving Harris, Liberty, Montgomery, Walker, Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Matagorda, Waller, and Wharton
Gulf Coast Center
Address:
7510 FM 1765
Texas City, TX 77591
Crisis Phone: 866-729-3848
Main Phone: 409-944-4365
OSAR Phone: 844-704-1291
Counties Served: Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Matagorda, Waller, and Wharton
Region 7: Central Texas
Bluebonnet Trails Community Services
Address:
1009 N. Georgetown St.
Round Rock, TX 78664
Crisis Phone: 800-841-1255
OSAR Phone: 844-309-6385
Counties Served: Bastrop, Bell, Blanco, Bosque, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Freestone, Grimes, Hamilton, Hays, Hill, Lampasas, Lee, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington, and Williamson
Region 8: Upper South Texas
The Center for Health Care Services
Address:
601 N. Frio
Bldg. II-Entrance C
San Antonio, TX 78207
Crisis Phone: 800-316-9241 or 210-223-7233
OSAR Phone: 210-261-3076
Counties Served: Atascosa, Bandera, Bexar, Calhoun, Comal, DeWitt, Dimmit, Edwards, Frio, Gillespie, Goliad, Gonzales, Guadalupe, Jackson, Karnes, Kendall, Kerr, Kinney, La Salle, Lavaca, Maverick, Medina, Real, Uvalde, Val Verde, Victoria, Wilson, and Zavala
Region 9: West Texas
PermiaCare
Address:
401 E. Illinois
Midland, TX 79701
Crisis Phone: 844-420-3964
OSAR Phone: 432-570-3333
OSAR/Substance Use Disorder Referrals: 844-420-3964
Counties Served: Andrews, Borden, Coke, Concho, Crane, Crockett, Dawson, Ector, Gaines, Glasscock, Howard, Irion, Kimble, Loving, Martin, Mason, McCulloch, Menard, Midland, Pecos, Reagan, Reeves, Schleicher, Sterling, Sutton, Terrell, Tom Green, Upton, Ward, and Winkler
Region 10: Upper Rio Grande
Emergence Health Network
Address:
8730 Boeing Dr.
El Paso, TX 79925
Appointment Line: 915-242-0555
Crisis Phone: 915-779-1800
Main Phone: 915-887-3410
Counties Served: Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, and Presidio
Region 11: Rio Grande Valley/Lower South Texas
Tropical Texas Behavioral Health
1901 S. 24th Ave.
Edinburg, TX 78539
Crisis phone: 877-289-7199
OSAR phone: 800-813-1233
Counties served: Aransas, Bee, Brooks, Cameron, Duval, Hidalgo, Jim Hogg, Jim Wells, Kenedy, Kleberg, Live Oak, McMullen, Nueces, Refugio, San Patricio, Starr, Webb, Willacy, and Zapata
For more information:
Overdose Response Team (ORT)
Overview
The Overdose Response Team (ORT) is a partnership between RRC and EMS providers in Dallas, Denton, Collin, and Tarrant counties. The team conducts follow up visits with individuals who are struggling with substance use disorder, and have recently experienced an overdose within 72 hours. During these visits, clients and their households are given the opportunity to meet with a Peer Support Specialist or a Licensed Master Social Worker, receive and be trained on how to use Narcan and Fentanyl test strips, how to perform basic CPR, and ultimately discuss treatment and recovery services that are available to them, if and when they are ready.
How Can ORT Help You?
The Overdose Response Team accepts community-referrals and self-referrals in Dallas, Tarrant, Denton, and Collin counties. They work to connect people with a network of services and resources who truly care about them and want to support them through their fight against addiction. The ORT can assist with any type of substance misuse and/or addiction, including alcohol. The team recognizes that experiencing an overdose, or substance use disorder in general, is a painful, confusing, and traumatic situation for everyone involved. Their goal is to connect with individuals and assist however they can to reduce their risk of overdose and overdose death. The ORT team also understands that each individual has a unique situation, so ultimately, they ensure the provision of trauma informed care. Their hope is that their clients know that their life is worth saving. To engage with the ORT team and learn more about available resources, call and schedule an appointment to meet with them, virtually or in person.
